Infrared Sauna Maintenance Guide
We recommend you perform routine cleaning and maintenance checks to keep your saunas looking and performing at their best.
Our Hot Tips
Check and tighten door hinges, using a Torque wrench set to 7.5Nm, and 2.5mm Allen key. Refer to the Hinges Guide, below.
For commercial settings, make sure the safety signage is clearly displayed for your customers. Download the Signage below.
Check the hinges and latch on the charging station door, using a Phillips head screwdriver.
Regularly clean high traffic areas where sweat can pool, e.g., back of the bench seat, back rest and the floor.
Check WiFi Connectivity for any issues. If any issues, check the WiFi Set Up Guide below for more assistance.
Regularly perform the sauna functionality tests. Refer to the comprehensive Maintenance Check List. You can download the PDF, below.
Handy guides
WiFi Set Up
VIEW & DownloadApp Installation
VIEW & DownloadHinge Maintenance
VIEW & DownloadSafety Signage
For commercial sauna settings, please display this signage for the safety of your customers.
VIEW & DownloadMaintenance Guide
Your Comprehensive guide on how to keep your sauna functioning and looking its best.
VIEW & DownloadChecklists
Regular Cleaning
- Wipe slats — ensure moisture is removed on the bottom slat nearest the bench seat, as moisture build up may cause mould
- Wipe down the Bench seat
- Wipe the charging station interior and glass door
- Clean all glass panels with glass cleaner and a soft cloth (including behind FS heaters)
- Leave the sauna doors open after the last session to air out the cabin overnight
- Remove the full spectrum heaters (front heaters) and clean the glass behind them
- Wipe the glass roof in Sanctuary saunas — there will be a build up of dust over time
Routine Maintenance
- Check and adjust door alignment
- Check and tighten door hinges to 7.5Nm using a torque wrench
- Check and tighten door handles
- Tighten the magnet screws at the base of the door
- Check and tighten the charging station door
- Check and repair benches as required
- Perform a temperature check on all heaters using a temperature gun
- Perform a sauna functionality test: a) Heaters b) Keypad c) Sound & Bluetooth d) Lights
Protecting & Maintaining
Before using your sauna for the first time, clean the outside of the sauna with a damp cloth. Use your preferred furniture polish on the exterior. Place a towel on the floor and bench to absorb perspiration. Wash these often to maintain a clean and pleasant environment inside the sauna. Perspiration may darken the wood over time — this can be removed by a light sanding with a fine grit sandpaper.
Temperature Checks
Invest in an infrared temperature device to check the sauna is reaching temperature regularly. Ensure the inside vent is closed after each session.
Wooden Slats
Discourage customers from holding onto the slats to stretch in the sauna — they will break and are not built for this purpose.
Keypad Lock Function
Use the lock function to prevent unintentionally touching the keypad and altering the Settings.
- Lock Entire Keypad: Hold down the INSIDE light button for 5 seconds. To unlock the keypad, repeat the above step.
- Lock Keypad (Light Button will continue to work): Hold down the OUTSIDE light button for 5 seconds. To unlock the keypad, repeat the above step.